FAQ

Direct answers.

Eeroh is missed-call recovery software. It is not a recording artist, a CRM, a call center, or an AI receptionist.

The basics

What is Eeroh?

Eeroh is missed-call recovery software for local service businesses, operated by Abutic. A search for this name can also show an unrelated recording artist. eeroh.com is the software product, not that artist.

Who is Eeroh for?

Owner-led local service businesses where the phone creates jobs — plumbing, HVAC, electrical, roofing, garage doors, auto repair, landscaping, and similar trades.

Who is Eeroh NOT for?

Teams looking for an AI receptionist, a CRM, a new phone system, dispatch software, or appointment booking. Eeroh recovers missed calls.

Your phones

Do I have to change my phone number or system?

No. You keep your phone and your number. You dial one short code so unanswered calls go to Eeroh instead of voicemail, and another code to undo it anytime. Prefer a separate number? We can set up a dedicated local Eeroh number instead.

Does Eeroh replace my phone system?

No. It works with the phone and the number you already have. Calls you answer are normal calls. Only the ones you miss go to Eeroh.

Does my team still answer calls?

Yes. If someone picks up, it is a normal call. No missed-call text is sent.

Does Eeroh answer calls for me?

No. Your team handles live calls. Eeroh only starts the recovery path after a miss — and only if the caller presses 1.

What happens when I miss a call?

If the caller stays on the line, they hear a short prompt. Press 1 and they can receive a text about that inquiry. Hang up, timeout, or another key — no text is sent.

What happens if I answer the call?

Nothing extra. Normal inbound. Eeroh does not text on answered calls.

Texts and consent

How does SMS consent work?

Calling alone is not consent. After a missed call, Eeroh plays a voice prompt. The caller must press 1 to get a customer-care text about that inquiry.

What happens if a customer replies STOP?

STOP ends the texts. HELP for help. Message and data rates may apply. Full program details are on the SMS consent page.

Can customers text back?

Yes — after they press 1 and receive the first text. That short thread is how they explain the job.

What does Eeroh ask the caller?

Need, location, urgency, and timing when it helps. Short questions, written by AI from what the caller says, and only after they press 1 and text back. Not a long chatbot.

What happens when a customer replies?

Eeroh captures the response, asks useful follow-ups when needed, summarizes the opportunity, and notifies your team.

Do customers have to download an app?

No. They reply to a text. Your team does not need a new app to receive the opportunity.

What you get

What does the owner receive?

A short SMS and email: who called, what they need, city, urgency. Then your team makes the callback.

Can I control business hours?

Yes. After-hours recovery can still run. Urgent is marked. You decide whether to call now or in the morning.

What happens after hours?

The caller can still press 1 and continue the thread. Urgent is marked. You decide. Eeroh does not dispatch anyone.

What Eeroh doesn’t do

Does Eeroh replace my CRM?

No. It recovers missed-call opportunities. It is not a CRM.

Does Eeroh book appointments?

No. Eeroh does not book, quote, or promise availability.

Does Eeroh dispatch technicians?

No. Your team stays in control of scheduling and dispatch.

Pricing and getting started

How quickly can I get started?

Calls work the day we set up. Texting starts once carriers approve your registration, usually within days. Your 30 free days start when texting is live, not when you sign up. $79/month after. No setup fee. No contract. Request a pilot at eeroh.com/demo/ and we set it up with you.

Do I need a Privacy Policy and Terms page?

Yes. Carriers require your business to have both on its own website before they approve business texting. If you don’t have them yet, that’s okay: we’ll work with you to get them in place during setup.

How much does Eeroh cost?

$79/month after a 30-day free pilot, no setup fee, and no long-term contract. The 30 days start when texting goes live.

Is there a setup fee?

No. Setup assistance is included.

Is there a contract?

No. Month-to-month. Cancel anytime.

Can I cancel?

Yes. Cancel anytime. No long-term contract.

The next missed call

Your next missed call is coming. Who gets the job?

Thirty days, your real missed calls, nothing to install. If it doesn’t earn its keep, cancel.

$79/month after the pilotNo setup feeNo long-term contract